Supplement Reviews

## = Excellent   # = Good   # = Poor   ## = Bad  
DateProductScoreCustomer CommentOur Response
10 Hour(s) ago

Whey Matrix Protein Powder 5kg

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Service rating : Always a pleasure
Product : Very good product. Love the taste

No Comment
36 Hour(s) ago

Matrix Anabolic Protein Powder 5kg

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The only problem I had was courier , every time an order arrives. The condition of box is damaged, one of my items was squished. Thou the supplement centre is excellent!!

Apologies that the protective box on your order has been getting damaged, the main reason for the boxes is to make sure your goods do not get damaged.

I will speak to the courier managers to see if we can get the orders more safely transited.



Thanks for the feedback :)
20-Dec-2014

BSN Syntha 6 Whey Protein 5lb Plus BSN Shaker

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Service rating : Very happy with service, delivery and price, a winner every time
Product : Love this stuff,definitely see changes and tastes great, also a great price .

AMAZING! feedback thank you so much :)
19-Dec-2014

Matrix Rage 2.0 High-Strength Pre Workout Formula 250g

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Excellent service would recommend supplement centre to anyone whishing to buy protine etc

Thank you for the AMAZING feedback on the service you received from us on this order :D



Thanks for the feedback :)
19-Dec-2014

Muscle Pharm Assault 725g

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Good service but the website is inaccurate. Says there is muscle pharm assault in stock but when ordered and paid in then receive an email saying it is out of stock.

Apologies for the site error, it should say "order now delivered within three days" as it is an order to order item which means once we receive an order for this item (not very often) we then try and get it from our suppliers but on this occasion our suppliers where out of stock.

...
19-Dec-2014

Matrix Soya Protein Powder 2.25kg

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Service rating : Fast delivery
Product : Don't know about effectiveness yet but i know it tastes awful!!!

Thank you for the positive feedback on the service you received on this order :)



Sorry to hear you are not happy with the flavour of soya protein but it is a great protein alternative for vegetarians
18-Dec-2014

Whey Matrix Protein Powder 5kg

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my 'Free Gift' was free next day delivery but the product took about 3 days to be delivered - not a problem this time, but could have been another time.

Apologies for the delay in receiving your order, we will endeavour to make sure this does not happen again.
18-Dec-2014

Matrix Anabolic Gold 5kg

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Service rating : Packaged well and delivered quickly. No complaints.
Product : Seeing good results, and for the price paid - I am very happy

WOW! thanks for the positive feedback :D
17-Dec-2014

Matrix Anabolic Gold 2.25kg

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Service rating : Never let me down yet
Product : I all ways buy this stuff I swear by it won't get anything else

AMAZING! feedback thanks :)
17-Dec-2014

Matrix Anabolic Gold 5kg

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Service rating : NICE EASY TO USE AND QUICK DELIVERY
Product : EASY TO USE

Tip top feedback thank you so much! :)
17-Dec-2014

Matrix Anabolic Gold 5kg

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Excellent service. Fast delivery

Thank you for the positive feedback on the service you received on this order :)



Thanks for the feedback :)
16-Dec-2014

Matrix Monster Carbs 8kg

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Excellent products & quick delivery.

Thanks for the great feedback! we appreciate it! :D
16-Dec-2014

Matrix Anabolic Protein Powder

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Can't fault the service or product from the supplement centre. The delivery company however are the face of the company and they are unable to locate my house. If a pizza delivery company can find it then a courier company should be able to find it with their eyes shut. They never leave calling card...

Thank you for the positive feedback for our products and service! I have spoken to the couriers and told them to keep note of your address for future orders so they should be able to find you first time round from now on.

As for the late delivery I have issued you a refund for the £...
16-Dec-2014

Matrix Complete All In One Protein 2.25kg

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First class service

Thanks for the great feedback :)
15-Dec-2014

Whey Matrix Protein Powder 5kg

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Service rating : Quick service. Given a time when order should arrrive and it was delivered within that period.
Product : Always order the same product. Easy to mix and great taste. It is value for moeny.

Great feedback thanks!
15-Dec-2014

Matrix Anabolic Gold 5kg

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Great service. Great product. Would have liked to have a better free gift like a shaker being as my order was over £50 with the shipping.

Thanks for the positive feedback on this order :)

Also please be advised there is an option to choose which free gift you would like when placing the order :)
15-Dec-2014

Matrix Anabolic Gold 5kg

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Service rating : It's not bad
Product : I think it's takes while long to work and see result I am using it since last 4 weeks but I haven't notice any difference

In order for creatine to work effectively you need to keep up the daily servings and make sure you are still working out 2-3+ times a week and you should start seeing those GAINZ!
15-Dec-2014

Hyper Strength Hyper Gain 5.4kg

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Didn't feel valued

Sorry to hear you don't consider this order to be of value to you, exactly what is the issue with the products/service? so we can look into this for you.
15-Dec-2014

Matrix Anabolic Gold 5kg

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Will be regularly using this company now

Great feedback thank you so much! :)
14-Dec-2014

Whey Matrix Protein Powder 5kg

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Service rating : Ordered Fri afternoon was here for mon morning great service
Product : It's the best tasting vanilla protein ever tasted mixed with water and milk , i imagine if you froze it it'd be just like a nice cream ,, quality protein at cheap affordable price,, will be using more of ther...

WOW thanks for the amazing feedback :D
14-Dec-2014

Matrix Anabolic Protein Powder 5kg

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Awful. Product delivered to wrong address nowhere near my house and left in a wheelie bin. Wrote complaint and was fobbed off 3x. Ended up getting 500 loyalty points but still have doubts over whether I trust the place again

Apologies for the error on this order in terms of delivery, as previously explained to you this happened because your address wasn't on the royal mail address finder and when entered into our system got automatically changed to the nearest address to you with the same house number. The 500 loyalty p...
14-Dec-2014

Matrix Anabolic Gold 5kg

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paid for next day delivery got some items next day and ones that wernt in stock sent out on 3 day delivery when fuinaly un stock not appy about this and no responce from them when telling them

Apologies that you are not happy about this order, you did order some items that were displayed on the website as "order now delivery within 3 working days" and some items that where in stock. We sent you the in stock items straight away and the other items next day from the day they where...
14-Dec-2014

Whey Matrix Protein Powder 5kg

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Very quick delivery

Great feedback! Thank you so much! :D
14-Dec-2014

Matrix BCAA RAW Drink 2:1:1 500g

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Well done to all

Thanks for the feedback :)
14-Dec-2014

Kong Testosterone Booster x 100

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Service rating : always a fast excellent service.
Product : They don't work. stick to real test.....

Thanks for the positive feedback on the service you received on this order :)



Sorry to hear you are not happy with the effects of this product, I can see you have only been taking this product for about 2 and a half weeks and do advise that it can take longer for KONG to take effe...
14-Dec-2014

Whey Matrix Protein Powder 5kg

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Service rating : Ordered on Sunday, delivered Monday morning!! Great prices on products too
Product : A great value protein, especially at the price

Thank you for this amazing feedback :D
14-Dec-2014

Matrix Alpha-Test 5kg

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I ordered matrix protein , was very happy with the product. Delivery was terrible ,I ordered early Saturday morning but did not receive my product till following Thursday at a cost of 3.95 and when my product delivered it was just left on my drive.

Apologies for the delay on your order, After tracking it with the couriers I can see they did try twice at your address before getting the instruction to leave it in a safe location on the Thursday.



Thanks for the positive feedback on this product :)
13-Dec-2014

Whey Matrix Protein Powder 5kg

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Good stuff

Thank you for the feedback on this order we appreciate it :)
13-Dec-2014

Whey Matrix Protein Powder 5kg

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Service rating : Super quick service and a top company thanks
Product : Top quality protein tastes great and very filling

Great feedback on our service thank you! :)



Glad to hear you like this product :)
13-Dec-2014

Whey Matrix Protein Powder 5kg

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Very good

Thanks for the feedback :)
12-Dec-2014

Whey Matrix Protein Powder 5kg

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Service rating : Good fast delivery
Product : Best tasting protein I've tasted telling people in the gym about it to

Thank you so much for this amazing feedback! Glad to hear your happy with our products :D
12-Dec-2014

Whey Matrix Protein Powder 5kg

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Very good communication ����

WOW! thanks for the great feedback on the service you received from us on this order :D
12-Dec-2014

Matrix Alpha-Test

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Not a very good service in terms of delivery, I had to go and collect my item because the courier held my item for 5 days without delivery even though I lived less then 2 miles from them. I may now have second thoughts before ordering from supplement centre.

Apologies that you are happy with our couriers delivery service, I can see that they tried three times to deliver but got no answer at your address so in the end you decided to collect it yourself from the depot.



Thanks for the positive feedback on the product you ordered from us ...
12-Dec-2014

Whey Matrix Protein Powder 5kg

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excellent

Thanks for the positive feedback on this order :)



Thanks for the positive feedback on this product :D
12-Dec-2014

Optimum Nutrition 100 percent Casein Protein 1kg

Service rating : When you have no product it should be marked as out of stock on web not that I ordered 3 products next day delivery than got only two coz you had no casein but haven't been informed at the time of the purchases had to make a call to find out what happen and than another few times to...

Sorry to hear you are not happy with the way our website works, When selecting your flavour we display the stock (In stock, Out of stock) in the case of the item you are referring to it clearly says "In stock delivery in 3 days" as we had to order that item in for you and then send it on n...
12-Dec-2014

Matrix T5-XT Extreme Fat Burners x 120

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Good productd at a good price

Tip top feedback thanks! :)
12-Dec-2014

Matrix Anabolic Gold 5kg

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Service rating : Service is great as always and fast delivery
Product : Tastes really good and great product

WOW! thank you so much for the great feedback :D
12-Dec-2014

Matrix Soya Protein Powder 2.25kg

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Service rating : fast email response
Product : The soy protein is extremely bad!
even if u try to mix it in a blender the end result is some sort of texture like yogurt. u cant drink it smoothly like a milkshake. its just not any good.

Thank you for the good feedback on the service you received from us on this order :)



When mixing this product always add the powder to the liquid to ensure the protein does not clump at the bottom of the mixer and for a smother drink try adding another 100-150ml of liquid.
12-Dec-2014

Matrix BCAA RAW Drink 2:1:1 500g

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Fast delivery. Generally good standard. The whey isolate is awesome, felt like a cheat meal

Thanks for the great feedback on our service :)



Thanks for the positive feedback on this product :)
12-Dec-2014

Kong Testosterone Booster x 100

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Service rating : Postage slow products are poor quality
Product : Load of rubbish does not work avoid don't waste your money

Sorry to hear you are not happy with the effects of this product, I can see you have only been taking this product for about 2 weeks and do advise that it can take longer for KONG to take effect depending on a number of factors such as: Age, Current testosterone levels in your body and current/past ...
11-Dec-2014

Matrix Anabolic Gold 5kg

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great service

Great feedback on our service thank you so much! :D



Thank you for the positive feedback on this product :)
11-Dec-2014

Optimum Nutrition Serious Mass Weight Gain 5.45kg

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Service rating : Fast delivery
Product : Great product

Thanks for the positive feedback :)
11-Dec-2014

Matrix Anabolic Gold 5kg

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At the risk of repeating myself again, everything was spot on!. The right product at the right price with the right service. I've been a regular customer for quite some time now & there's a simple reason for that, why shop anywhere else when The Supplement Centre nails it everytime.

WOW! Amazing feedback thank you so much! :D
11-Dec-2014

PhD Nutrition Diet Whey 1kg

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An item i order was out of stock and I was told the cost would be refunded. This has not been done and they have responded to emails regarding this matter.

We do apologise for this, there was a system error that lead to the refund for the item that was out of stock not getting automatically refunded. I have just asked our accounts team to refund you for this item.

Could I also ask who/where you was emailing us? as I have checked all of our i...
10-Dec-2014

Matrix Pure Colombian Protein Coffee 500g

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Service rating : The service is reasonable
Product : Products are in good condition

Thank you for the positive feedback on the service you received on this order :)



Glad to hear you like our products :)
10-Dec-2014

Matrix Anabolic Gold 5kg

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Service rating : Quick
Product : Well worth it.

Thanks for the great feedback :)
10-Dec-2014

Matrix Alpha-Test 5kg

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Service rating : Good delivery times. Great product.
Product : Alpha test. I add a teaspoon of instant coffee taste great.
Good effect on reps and great value for money.

Great feedback on our service thank you! :)



Glad to hear you are enjoying this product and that it is working for you :)
10-Dec-2014

Matrix Pure Hardcore Creatine Powder 1kg

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Service rating : Very quick delivery, ordered at 4 pm and product arrived the following morning
Product : I tried this for approx one week but had to come off it due to bad headaches it was giving me, never had that off other creatine products. Can not fault the delivery service, very speedy.

Thanks for the positive feedback on the service you received on this order :)



Sorry to hear that the Creatine has given you headaches, Have you been taking this with plenty of water and just one serving at a time?
09-Dec-2014

Whey Matrix Protein Powder 5kg

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Service rating : Good services
Product : Great stuff

Thank you for the positive feedback on this order :)



Thanks for the positive feedback on this product :)
09-Dec-2014

Matrix Anabolic Protein Powder 5kg

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I am normally very satisifed with supplement centre and is the only store I use to by my protein from and have recommended to many people. However, my order last time was not delivered on time which was very frustrating and may look elswhere if my products aren't delivered on time in future. Besides...

We do apologise for your order being delivered one day late, I have looked intro this and it looks like it was an individual courier error as they ran our of time that day and did not manage to deliver all orders in the van so they made sure they were delivered the next morning.
Overall Rating: 90 out of 100 (from 2,208 reviews)
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Remember - Sport supplements can have a powerful physiological effect and they are designed to be used in conjunction with a healthy diet and exercise programme. They should be used responsibly, following the manufacturer's directions and dosages. Supplements can be harmful to some pre-existing medical conditions. You are strongly advised to consult with your general practitioner before taking any supplements and before embarking on any major dietary changes.