Supplement Reviews

## = Excellent   # = Good   # = Poor   ## = Bad  
DateProductScoreCustomer CommentOur Response
1 Hour(s) ago

Matrix Whey Protein 5lb

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Fast delivery. No fuss, no problems. Also live tracking and SMS updates were very helpful. Thanks.

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Many thanks for your positive feedback on our products and services – it is much appreciated!
1 Hour(s) ago

Matrix Mass Weight Gain 4kg

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Excellent

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Many thanks for your positive feedback on our products and services – it is much appreciated!
1 Hour(s) ago

Matrix Anabolic Protein 5lb

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Did not recieve part of my order! I was not charged for this but as my full order was not complete i would hav appreciated the option to substitute the product. Instead i recieved part of the order. I have had 1email reply to four that i have sent. This has been the first bad experience i have had i...

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Apologies for the item not received. You should have been informed at the point of cancellation about this at which point an alternative could have been added to the order had you wished to.
As this communication did not occur due to a changeover in admin system you did not have this opportuni...
4 Hour(s) ago

Matrix Anabolic Protein 5kg

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Great

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Many thanks for your positive feedback on our products and services – it is much appreciated!
7 Hour(s) ago

Matrix Anabolic Protein 5kg

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Order stuff regularly and always turns up time .

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Many thanks for your positive feedback on our products and services – it is much appreciated!
11 Hour(s) ago

Matrix Whey Protein 5kg

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I like your company but on my last order I payed for next day delivery because I was going away and it took until 5 pm the next day for some1 to tell there had been a mistake consequently it didn't come till the next week
And because I was away I didn't get it for 3 weeks

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We apologise for the technical error that resulted in late dispatch of your goods and subsequent late delivery. These initial technical issues that resulted from a changeover in admin system have now been rectified and would not be expected to occur again. Any additional charge for express delivery ...
17 Hour(s) ago

4kg Matrix Complete Chocolate

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making payment is very difficult. also cant make payment by cheque anymore.

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We apologise for previous issues experienced in completing payments. Changes in our admin system mean that these issues no longer exist.
Payment by cheque is still an option however. If a cheque is sent with indication of product(s) and is the correct amount for products and P&P charges th...
17 Hour(s) ago

800g Matrix Whey Strawberry

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Product

Clear mistake on matrix's behalf
Denied the whole situation
Did not chase up my requests
Absolutely useless
Never coming back again

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No Comment
18 Hour(s) ago

Matrix Anabolic Protein 5kg

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changed my order without warning then "forgot" to issue refund, only noticed when they did the same 3 months later. I did get all owed money in the end.

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Apologies for the delay in refund. This was refunded later than expected as a result of a clerical error.
21 Hour(s) ago

USN BCAA x 240

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Excellent

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Many thanks for your positive feedback on our products and services – it is much appreciated!
23 Hour(s) ago

Matrix Rage II 250g

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Product

Wrong order, forgot things.. I emailed to complain and suprise suprise I never heard back.. Will I use u again? NEVER and il be spreading the news to my friends.

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We apologise for the issues experienced with your delivery. We can find no record of your query on our system by phone or email.
As such we have contacted you to obtain further information regarding the nature of error in delivery.
Please respond to the contact and we will investigate and...
24 Hour(s) ago

Maximuscle Cyclone Whey Protein + Creatine 1.2kg

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Service rating : Fast service, delivered the next day
Product : amazing value. amazing protein

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Many thanks for your positive feedback on our products and services – it is much appreciated!
24 Hour(s) ago

Met Rx Protein Jelly x 6

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Service rating : Quick delivery, no problems
Product : really nice

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Many thanks for your positive feedback on our products and services – it is much appreciated!
24 Hour(s) ago

Matrix Anabolic Protein 5kg

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Good product, certainly has helped boosted my energy levels whilst exercising somewhat, fast reliable service, thankyou.

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Many thanks for your positive feedback on our products and services – it is much appreciated!

Many thanks for your positive feedback on our products and services – it is much appreciated!

Many thanks for your positive feedback on our products and services – it is ...
25 Hour(s) ago

PharmaFreak Protein Freak 2.2KG

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mixes really well,tastes good,but to feel the effectiveness i have to take two servings each time.
a little expensive,but you get what you pay for.

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Many thanks for your positive feedback on our services – it is much appreciated!

Apologies for the issues experienced with your product and many thanks for drawing this concern to our attention.
While we have received positive feedback regarding this product in the vast majority...
26 Hour(s) ago

Met Rx Protein Jellys x 6

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Will never buy from them again.
I received 12 Met-RX jellies, all with BEST BEFORE date just 3 days away. I rang them and also sent them an email about having them replaced as I only have at most 1 a day and they would be out of date before I had them. I got no replies and no answers back from them...

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We apologise for the initially received goods that were shown as out of date - this was the result of a stock rotation issue.
Our system shows a replacements being sent as a result of your query but we apologise for the initial error on our part.
27 Hour(s) ago

Matrix Whey Protein 5lb

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Very fast

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Many thanks for your positive feedback on our products and services – it is much appreciated!
28 Hour(s) ago

Matrix T5-XT Extreme Fat Burners x 60

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Fast

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Many thanks for your positive feedback on our products and services – it is much appreciated!
29 Hour(s) ago

Matrix Rage II 250g

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Great products and great service

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Many thanks for your positive feedback on our products and services – it is much appreciated!
29 Hour(s) ago

Matrix Complete ‘All In One‘ Protein 4kg

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Service rating : Fast delivery.Great service.
Product : Great tasting. Too soon to see any gains. Should be no problem based on ingredients

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Many thanks for your positive feedback on our products and services – it is much appreciated!

Remember - Sport supplements can have a powerful physiological effect and they are designed to be used in conjunction with a healthy diet and exercise programme. They should be used responsibly, following the manufacturer's directions and dosages. Supplements can be harmful to some pre-existing medical conditions. You are strongly advised to consult with your general practitioner before taking any supplements and before embarking on any major dietary changes.